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Technical Support
Have questions or need a product update?
The mission of the ITEM Technical Services Group is to be an extension of your engineering team. Not only are we available to assist you with using our software, but we can also help you through the reliability, safety and risk modelling processes, start to finish. Whether via telephone, email, instant messenger or webinars, our staff of experienced and interested engineers will go the extra mile to ensure you get the answers you need. With offices in the USA and UK, we easily cover your worldwide support needs.
A database of product questions and answers is available in our Knowledge-base section in the Customer Area. This area also allows existing maintained customers to download the latest versions of our software, and additional documentation.
North & South America:
ITEM Software (USA Office)
6789 Quail Hill Parkway
Suite 510
Irvine
CA 92603
U.S.A.
Telephone : +1 714-408-7788
Email : sales@itemsoft.com
Support : support@itemsoft.com
UK & Rest of World:
ITEM Software (UK Office)
1 Manor Court
Barnes Wallis Road
Segensworth East
Hampshire
PO15 5TH
U.K.
Telephone : +44 (0) 2392 16 0707
Email : sales@itemsoft.com
Support : support@itemsoft.com
Support Form
Please complete the form below with your support question: